Advances in digital technology have put consumer data right at marketers’ fingertips. However, a majority of today’s marketers say data is their company’s most underutilised asset as they grapple with a pervasive issue: data silos. Marketers face the daunting task of managing data scattered across various platforms, making it challenging to understand and engage with customers effectively.
The explosion of siloed data prevents marketers from doing more with their data and creating seamless, personalised customer experiences. This is where Braze Data Platform steps in, transforming how businesses unify, activate, and distribute their data to build stronger customer relationships and deliver meaningful experiences at scale.
What is the Braze Data Platform?
The Braze Data Platform is a robust suite of tools designed to help businesses harness their data’s full potential. By providing seamless integration capabilities, real-time data activation, and secure data distribution, Braze empowers your business to create dynamic and personalised customer interactions. Let’s dive into the key features and how they can revolutionise your marketing strategy.
Pillars of the Braze Data Platform
Unify Your Data with Speed and Flexibility
The cornerstone of the Braze Data Platform is its ability to unify data from various sources, powering a bi-directional flow that keeps your data up-to-date and actionable.
- Direct Integrations. Braze connects directly to your data warehouse, customer data platform (CDP), digital properties, backend systems, and other software investments. This ensures that all customer data is consolidated swiftly and efficiently.
- Cloud Data Ingestion (CDI). Seamlessly sync and manage data from your source of truth, including platforms like Amazon Redshift, Databricks, Google BigQuery, and Snowflake.
- Flexible Solutions. Use lightweight SDKs and modern APIs to integrate Braze with your digital properties and backend systems, allowing for custom data collection and event tracking.
- Catalogues. Access data from imported CSV files and API endpoints to enrich your messages with dynamic, personalised content.
Activate Your Data in Real Time
The real power of data lies in its activation. The Braze Data Platform allows businesses to use their data in real time, enhancing the relevance and impact of their marketing efforts.
- Query Builder. Leverage a flexible and customizable SQL report builder to answer bespoke data questions and extract critical insights.
- SQL Segment Extensions. Build and target any segment imaginable with a fast and flexible SQL editor, enabling precise audience segmentation.
- Deterministic ID Management Tools. Identify and merge user profiles using key identifiers such as email addresses and phone numbers, ensuring a unified user profile.
Securely Distribute Customer Data to Any Destination
Data distribution is crucial for gaining deeper insights and making informed decisions. The Braze Data Platform excels in securely sending data to various destinations, enabling businesses to utilise their data fully.
- Currents & Partner Integrations: Stream real-time engagement data to your business intelligence tools, marketing platforms, and other external systems using the Braze platform’s Currents high-volume data export tool and key partner integrations, facilitating deeper analysis and strategic planning.
- Snowflake Data Sharing: Access zero-copy data from Braze via your Snowflake instance, ensuring secure and efficient data management.
Extensive Partner Ecosystem
Braze has a vast network of 150+ turnkey partner integrations, maximizing the value of your tech stack. Whether it’s syncing data with CDPs, streaming engagement data to analytics tools, or dynamically targeting ads on social media platforms, Braze supports ultra-low latency and high efficiency.
Delivering Customer Engagements That Matter
Enhanced Personalisation
With comprehensive customer profiles and real-time data activation, the Braze Data Platform enables you to deliver highly personalised and relevant experiences. This leads to increased customer satisfaction and loyalty.
Improved Efficiency
Automating data collection and transformation allows marketing teams to focus on strategy and creativity, reducing the burden of manual data management.
Real-Time Insights
Access to up-to-date data empowers you to make informed decisions quickly, adapting to changing customer behaviours and preferences.
Seamless Integration
The Braze platform’s extensive partner ecosystem and flexible integration capabilities ensure that it fits seamlessly into your existing tech stack, facilitating smooth data flow across platforms.
With Braze Data Platform, You Can…
- Unify Data. Consolidate information from various sources to gain a holistic view of your customers.
- Activate Intelligence. Transform data into actionable insights to drive personalised marketing efforts.
- Distribute Information. Seamlessly share data across platforms to enhance decision-making and customer engagement.
Ready to break down your data silos and unlock the full potential of your customer data? Reach out to Digital Alchemy today to learn how the Braze Data Platform can revolutionise your marketing strategy!
