Author: admin

Online AND Offline: Customers expect top experiences, anywhere.

Remember the days when you clicked on something interesting online […]

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A new model for maximizing value from marketing technology

For a decade, companies have been identifying, selecting, and managing their marketing technology based on expedience, rather than long term sustainability

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4 Ways That AI Is Improving the Customer Experience

As one of the leading trends in technology, Artificial Intelligence (AI) continues to gain in popularity for marketers and sales professionals, and has grown to be an essential tool for brands that wish to provide a hyper-personalized, exceptional customer experience

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Omnichannel: The path to value

Haphazard efforts at omnichannel can destroy value. Here’s what top retailers do to get it right.

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Insight v Instinct

How much can we trust our instincts anymore?  Recently, I […]

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Rise of the MVP. Fall of Marketing at Scale

Suites, Demos and Hope Marketing automation these days is part […]

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Mine, Mine and Mine. Ours

Little kids often say ‘mine’ and as parents we encourage […]

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The Need for Orchestration

My dad was a great fan of Andre Rieu and […]

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Generating Demand

There are two ways to generate demand for your business, […]

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How your Email Language is Changing…

Have we noticed how busy our inboxes and socials have […]

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Understanding Conversion Motivation

What tips stock markets into freefall isn’t economic data, its […]

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Baby Boomers fighting for survival

On the 25th of December 2019,  a whole group of […]

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Digital Alchemy teams with SAS

Analytics software provider SAS and Sydney-based marketing technology company Digital […]

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Relationships will mean more, and a flight to quality

In the pre-confinement world, consumers became very transactional; chasing deals […]

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How COVID-19 has affected Consumer Habits

With the ongoing COVID-19 crisis peaking around the world, we […]

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Acquisition just got harder

When confinement ends there is likely to be a long […]

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Digital Alchemy adds George & Matilda Eyecare (G&M) to its client list.

SYDNEY, Australia – Digital Alchemy (DA), a marketing service provider […]

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The subtle art of decluttering your inbox through Gmail

Did you know 20% of the world’s population are active […]

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What is a loyalty program anyway…?

Here is my simplistic definition…  “A loyalty program” is a […]

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How ROI is making Marketing dumber

Twenty years ago, marketing was broadly regarded as the ‘Colouring […]

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Why loyalty programs fail & 6 ways to fix them

Loyalty programs are like bottoms these days, everyone has one. […]

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Sparking Marketing Cloud Joy with Marie Kondo

By now, Marie Kondo, the ubiquitous author and star of […]

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Meet an Alchemist: Natasha Chan, Business Development Manager

In addition to playing a key role in recruitment, Natasha […]

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