Discover the Science Behind Customer Loyalty

Loyalty isn’t just a metric — it’s the foundation of sustainable growth. For business leaders, understanding what drives customers to return, advocate, and invest in your brand is more important than ever. But loyalty is not achieved by chance; it’s built on strategy, psychology, and meaningful connections.

At The Science of Loyalty webinar, we’ll go beyond the surface to explore how loyalty drives revenue, lowers acquisition costs, and strengthens your competitive position. Designed for decision-makers seeking impactful change, this session offers practical insights to help you nurture lasting relationships and grow your business with purpose.

Event Details

What: The Science of Loyalty
When: 30th October 2024
Time: 12:00 – 01:00 PM (Sydney time)
Location: Online Webinar

What You’ll Learn

  • Uncover the hidden cost of customer churn and why loyalty is the cornerstone of sustainable growth.
  • Learn how to activate the Loyalty Wheel to transform customer engagement.
  • Discover 8 actionable, science-backed tactics that turn casual customers into lifelong advocates.

Why This Matters to You

For business leaders looking to reduce churn and improve lifetime value, this is your chance to develop a loyalty-driven strategy that puts customers at the heart of your business. Our expert speakers will equip you with the tools and insights to refine your approach and deliver measurable growth in 2025 and beyond.

Meet Our Speaker

Eugene Darmanto

Head of Partnerships ANZ | Mailchimp

Register Now to turn loyalty into your greatest competitive advantage!

Agenda

TimeDetails
12:00 PM – 12:10 PMWelcome and Introduction
12:10 PM – 12:30 PMSolving Customer Acquisition with Loyalty
12:30 PM – 12:50 PMThe Loyalty Formula: Science Behind Loyalty
12:50 PM – 13:00 PMWrap Up and Key Takeaways
13:00 PM – 13:15 PMQ&A Session

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